Yew Hwa Food Industries Pte Ltd acknowledges your right to safeguard your personal data. The collection, use, and disclosure of personal information by Yew Hwa Food Industries Pte Ltd will be conducted solely for legitimate and necessary purposes, while ensuring your rights to access and correction.

 

Our Commitment

We are committed to protecting your personal information in accordance with the Personal Data Protection Act 2012 ("PDPA 2012"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

We respect the confidentiality of your personal information and implement reasonable security measures to ensure its protection against unauthorized access and use.

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Types of Information Collected

We collect personal information when you:

• Use our services;

• Browse our website;

• Engage with us through social media;

• Access our website via a mobile device; or

• Use our mobile applications.

The personal information collected may include, but is not limited to:

• Name, contact details, date of birth, gender;

• Identity card number, passport number;

• Bank account or credit card details;

• Email address.

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Additionally, we may automatically collect information such as browser type, IP address, and website interaction details to enhance our website, mobile applications, and services. This data will not be linked to your personal information.

Purposes for Collection, Use, and Disclosure

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We may use, disclose, and process your personal information for the following purposes:

• Administering and maintaining your account;

• Processing and fulfilling orders for goods and services;

• Verifying payments and credit control;

• Engaging third-party service providers for operational support;

• Sending promotional communications, unless you opt out;

• Conducting customer profiling, market analysis, and research;

• Communicating account-related matters and membership benefits;

• Informing you about changes to this Privacy Policy or our services;

• Responding to inquiries and feedback;

• Enforcing legal rights and compliance with applicable laws.

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We comply with PDPA 2012 by ensuring that marketing messages are only sent to Singapore telephone or facsimile numbers with your clear and unambiguous consent. You may withdraw this consent at any time in writing.

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Marketing

If you have joined our mailing list, you will receive occasional updates with the latest products and special offers from Yew Hwa Food Industries Pte Ltd . All members have the option of opting out of receiving such updates by clicking on the unsubscribe link in our mailers.

 

Protecting Your Security

Your personal information may be used to conduct appropriate anti-fraud checks. If requested by a credit reference or fraud prevention agency, your personal information may be disclosed to them.

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Transfer of Personal Information Overseas

In some instances, we may need to share your personal information with third parties located overseas. In such cases, we ensure that the recipient provides a standard of protection comparable to the PDPA 2012 before transferring your data.

Access and Correction of Personal Information

If you have an account with us, you may access or update your personal information by logging into your account on our website.

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Contact Us

For inquiries, concerns, or reports of privacy violations, please contact our Data Protection Officer referencing "Yew Hwa Food Privacy Policy"

• Email: Enquiries@yewhwa.com

• Phone: + 65 6759 8133 

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Updates to this Privacy Policy

We reserve the right to update this Privacy Policy without prior notice. The latest version will always govern our collection, use, and disclosure of personal information. We encourage you to review this policy regularly.